In light of the growing prevalence of cyber fraud in India, Reliance Jio has issued a vital warning to its customers about potential scams. The telecom giant is alerting users to the deceptive tactics used by fraudsters who impersonate service provider representatives to obtain sensitive information.
“For us at Jio, your security is always of utmost importance. Recently, we have observed cases of cyber fraud where scammers pose as representatives of your service providers, and seek sensitive information Reliance Jio stated, as reported by TOI.
Alongside, the telecom provider has also provided information on how scammers deceive users, along with tips to stay safe.
Scammers’ Work Mechanism
To accomplish cyber fraud, the scammers reach out to the victims through several mediums including SMS messages, phone calls, emails, or WhatsApp chats.
The fraudsters make an effort to receive sensitive information like, Aadhaar details, PAN card numbers, bank account information, OTPs, credit card details, or SIM numbers.
They often fabricate a sense of urgency pressuring them to comply with what they said or intimidate them to cut off services.
They may demand to install and download third-party apps to gain access to your computer or phone and personal information.
Most importantly, the Reliance Jio revealed that it never asks to install third-party apps. In case, if customers get such requests, it is a scam.
“Any communication sent by Jio through SMS, call or email will never ask you to click on unknown links which open outside Jio.com or MyJio app. In case of any doubt, we recommend you to log in to the MyJio app and search for relevant information,” stated the company.
How to Stay Away from Online Fraud?
Refrain from clicking on suspicious links, and avoid responding to unsolicited emails, calls, or messages that ask for your personal information.
Scammers may use apps that grant remote access to your device to take away personal information. Avoid downloading such apps.
Don’t share the 20-digit SIM number with others. This number is printed on the SIM card’s back.
Frequently review your card and bank statements for any atypical activity. If you notice any suspicious transactions, report them to your bank right away.
Use unique PINs and passwords for your online accounts and apps, and secure your information secure them by regularly updating.
Update your gadget software regularly and prevent from sharing your device with others. In this way, safeguard your device from unauthorized access.